Insights

Implementation Failure Disputes: Project Over Budget

In my prior KCS Insight, I noted that mediation of a software implementation failure dispute is more likely to be successful if the mediator has technology transaction experience. I explained that such a mediator is best positioned to help the parties consider the issues that are likely to be in controversy if the mediation is […]

Implementation Failure Disputes: Project Behind Schedule

A mediation of a software or other technology implementation failure dispute is more likely to be successful if the mediator has technology transaction expertise and experience. The reason for this is that such a mediator is best positioned to help the parties assess the strength of their positions by helping them to identify and consider […]

Using a Mediator to Preserve a Troubled Commercial Relationship

Is your company a user of technology services that is having a dispute with its services provider? Is your company a technology services provider having a dispute with a customer? Are you worried about the state of the relationship? Do you want to preserve the relationship? If so, a mediator with deep technology transactions experience […]